Delivery Information & Policies

Delivery
Orders will be dispatched within 5 working days from receiving payment. Parcels are sent via Royal Mail. Proof of postage receipts will be obtained for each order.

Charges
Order value up to £29.99 - Delivery charge £2.95
Order value £30-£69.99 - Delivery charge £3.95
Order value over £70 - Delivery free of charge

Data Protection
Your details provided are stored for the purpose of keeping track of your order. Your details will not be used for any other reason than to contact you regarding your order.

Safety
Purchasing our products gives you full responsibility to ensure they are used safely and packaging disposed of responsibly.

Returns/Exchanges
If for any reason you are unhappy with your product, please email sales@luxuryvip.uk with the following details:

Full Name
Order Number
Return or Exchange

Returns and exchanges will not be accepted for items that have been machine washed or personalised unless the item is faulty. Our returns and exchange policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Payment of return postage is the responsibility of the customer. Once your return has been received your refund or exchange will be processed immediately.

Our return address is:-
Luxury VIP Clothing Limited
16 Low Street
Swinefleet
Goole
East Yorkshire
DN14 8BX

Thank you - Luxury VIP Clothing Limited x